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Features | How it Works | Free vs Enterprise Phipe
Features

Free Phipe Features List
Phipe Dialer
Accepts CSV files Phipe accepts Leads in CSV file format.
Custom Call Dispositions (Status) Select any field within the campaign to act as a disposition/call-result field for calling.
Sales Force Connects to your sales force login to automatically dial out numbers, display customer details, add call comments, view call history, etc.
Unlimited Campaigns Create any number of campaigns and upload any number of dialing lists.
Delimiter Detection Automatically reads and detects for the usual file delimiters - comma (,), semi-colon (;) or tab. If the file has more than one delimiter, it will prompt the user to select the delimiter of interest.
Customize Calling Criteria Select a subset of phone numbers from the campaign with a comprehensive selection criteria query.
Do Not Call List Management Specify a DNC (Do Not Call) list that is global (valid for all campaigns) or local (valid just for the selected campaign).
Campaign Settings Caller settings such as Time Zones and ISD codes can be easily set for each campaign.
Call Comments Input call comments after completing a call for later review.
Call Logs View or Download your call reports.
Customer Details View details of the lead being called in outbound campaigns.
Skip Failed Calls Caller can also decide to Skip failed calls automatically.
Remove From Pool Remove unanswered or failed calls from the list automatically.
Call Scheduling Schedule Calls to be dialed automatically at a specified time.
Other Features
Help Panel Free Phipe has an embedded help panel that will guide you through the complete calling process.
Edit Lead Details You can edit your lead details at any time during or after the call.
Heads-up display Heads-up display shows how many numbers have been called, how many are left, how many have failed and how many have been scheduled.
Call Expenditure Displays Skype Credits utilized for each call.


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