Phipe Highlights

The beauty of Phipe is that it is an automated dialer available without the cost of setting up a center. Any user with a desktop computer or laptop, a headset, an internet connection and a quiet space to work can use Phipe for keeping in touch with customers.

Look how Phipe will help you save money:

• No Infrastructure costs.
• No Maintenance fees.
• Phipe's efficiency will double your number of calls allowing you to speak with more prospects.
• Higher conversion rates and no dropped leads.
• Customized Contact Relationship Management : edit lead list with ease.
• Real-time monitoring: you can monitor your teammates on a real time basis.
• Run multiple campaigns - have your own contact center without overhead expenses.
• Do Not Call (DNC) management - any call disposed as 'DNC' will not be dialed again. Customize your DNC list to a particular campaign or create one unique list for all campaigns. This feature prevents the consequences of a repeat call to a number previously marked DNC.
• Powerful Real-Time Reporting: Useful if you are buying leads from vendors and would like to produce a precise leads performance report.
• Digital Call Recording: Phipe offers a digital call recording feature free of cost on a real-time basis. (This option commonly faces compatibility issues with competitor products, in addition to the fee they charge.)
• Remote agent capabilities: agents can conveniently log in from home.

Look how Phipe will help you with Lead Management:

Leads play a major role in the success of any contact center. Phipe helps users to manage leads effectively using the DNC leads management feature and through the irrefutable reporting system allowing users to analyze the performance of leads and agents. Leads can also be customized per time zone or day light savings time. Updates to leads can be saved in leads lists for download afterwards.